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Be Careful When Discussing Protected Health Information (PHI) in Public Areas |
Communicating PHI verbally is part
of your job and essential in providing quality and timely health
care. However, be especially careful when discussing PHI in
public areas - in particular:
-
Do NOT discuss PHI in cafeterias, elevators, and on shuttle buses.
- Go to consultation rooms to relay
PHI when other individuals are present (e.g. surgery waiting rooms).
-
Lower your voice when discussing PHI at the nurses' station, in semi-private rooms, and on house phones.
- Close doors or pull curtains when
caring for patients or discussing their health.
-
When possible, walk over to a patient instead of calling out his/her name.
Treat a patient's health
information
as if it were your own.
It is your job to protect our
patients' privacy and confidentiality. They expect it.
When
performing your job, remember to
be careful of
what you
say, where you say
it,
& to whom you
say it.
Health
Information Privacy
The University of Chicago Medical Center | 5841 South Maryland Avenue | Chicago, IL 60637
HPOwebmaster@bsd.uchicago.edu