HIPAA Quick Reference
Guide For Employees
What do I do when a
patient requests a copy of his/her medical record? A patient can request a copy of his/her medical record by completing a Request and Authorization to Copy Health Information form and submitting it to the UC organization that maintains the information being requested. Employees can access the form online at http://www.uchospitals.edu/pdf/uch_003278.pdf.
To get a form in person, patients can be directed to the hospital website at http://www.uchospitals.edu/medicalrecords/ or they can stop by or call Health Information Management (HIM) [Medical Records] or the HIPAA Program Office to request a copy at:
| Health Information Management
(WB20) 5841 S. Maryland Avenue Chicago, IL 60637 (773) 834-0444 |
HIPAA Program Office (L147) 5841 S. Maryland Avenue Chicago, IL 60637 (773) 834-9716 |
What do I do when
patients are checking out after a clinic visit, and request a copy of
their clinic notes or labs?It's okay to provide a patient with a copy of a clinic note or labs that are maintained in your clinic files. It is recommended that you follow the Best Practice of stamping or writing "Patient Copy" on each page.
What if patients need
help completing the form or have questions about where to send it?You can either provide them with a copy of the detailed guidelines on completing and submitting the form (which includes the cost) or direct patients to the medical center website at http://www.uchospitals.edu/medicalrecords/. If the patient is on the premises he/she can be directed to HIM to ask questions and/or submit the form.
The University of Chicago Medical Center | 5841 South Maryland Avenue | Chicago, IL 60637
HPOwebmaster@bsd.uchicago.edu