HIPAA Quick Reference
Guide For Employees
8.0 Looking up information about family and friends
Can I access my family
member's, friend's, or co-worker's PHI (e.g. electronic, written)?
Employees may not access either through our information systems (e.g.
OACIS, EPIC, or Lastword) or the patient's medical record the medical
and/or demographic information of family members, friends, or other
individuals for personal or other non-work related purposes, even if
written or oral patient authorization has been given.
What if my child or
parent is a patient here?
Employees designated as "Personal Representatives" (e.g. parent for a
minor, adult son/daughter for an elderly parent) should contact the
physician, clinic, or submit a formal request to the Health Information
Management (HIM) Department (Medical Records) for the
information. Employees must not use their employee status to
obtain medical and/or demographic information for anyone else.
What if I am involved
in the treatment, billing or other activity of a person who I know?
In the very rare circumstance when an employee's job (e.g. billing,
providing treatment) requires him/her to access and/or copy the medical
information of a family member, a co-worker, or other personally known
individual, then he/she should immediately report the situation to
his/her supervisor who will determine whether to assign a different
employee to complete the task involving the specific patient.
Additional guidelines are available in the
Guidance section of the HIPAA web site.